• SSM Behavioral Health Inc (providing compassionate psychiatry for children, adolescents & adults) provides psychiatric assessment, diagnosis, medication management, psychotherapy, and related mental health services delivered by licensed nurse practitioners (NPs) and supervised clinical staff. Services are individualized and may include telehealth, in-person appointments, care coordination, and referrals.

• Services provided are limited to the scope of practice permitted by applicable federal, state, and local law for nurse practitioners. The NP will use clinical judgment to determine appropriate care and may consult or refer to psychiatrists, psychologists, therapists, primary care providers, or other specialists when clinically indicated.

Appointments, Scheduling, and Cancellations

• Appointments are scheduled by phone, via secure messaging, or through the online scheduling portal. Patients must provide accurate contact and insurance information.

• Please arrive on time for in-person appointments and log in promptly for telehealth visits. If you are late, your appointment may be shortened or rescheduled.

• Cancellation policy: Patients must provide at least 24 hours’ notice to cancel or reschedule routine appointments. Missed appointments or cancellations with less than 24 hours’ notice may incur a late-cancellation or no-show fee as posted